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Update About Disney Parks from Disney's Chief Medical Officer


Disney Parks' Chief Medical Officer, Dr. Pamela Hymel, has just released a message providing an update regarding the plans and considerations as they prepare for the reopening of the parks.


Dr. Hymel states that with her colleagues in operations, and local health and government authorities, "Disney is evaluating several new and enhanced safety measures to do their part towards helping cast members stay well while they work, and for guests to stay and play at a Disney resort and a Disney store. Working closely with the US Travel Association on a set of guidelines the travel industry may tailor to their individual businesses to help demonstrate that safety of travelers is a top focus."

Dr. Hymel states, "To that end, I want to share an update with you about our plans and considerations as we prepare for the reopening of our parks, resorts and stores. At Disney, we’re exploring:

  • Phased reopening: We’re looking at all of our locations and how best to begin the reopening process, including a gradual reopening and/or partial reopening of certain locations. For example, the opening of retail and dining locations prior to the opening of our theme parks.

  • Physical distancing and capacity measures: As you can imagine, managing guest density in queues, restaurants, hotels, ride vehicles and other facilities throughout the park and across the resort is a major focus, as we implement physical distancing guidelines based on guidance from health authorities, such as the Centers for Disease Control and Prevention (CDC) and appropriate government agencies. This will likely include implementation of guest capacity measures to comply with state and federal guidelines. We’re also exploring ways to use technology to aid us in these efforts, like with our Play Disney Parks App and through virtual queues at Disneyland and Walt Disney World.

  • Cleanliness and sanitization: We’re planning increased cleaning and disinfection, determining where that should take place (for example, in high-traffic areas), and the cleaning products and processes we’ll use.  

  • Screening and prevention support: We’ll follow guidance from the government and the medical community regarding enhanced screening procedures and prevention measures, including those related to personal protective equipment (PPE), such as face coverings. Some measures, like adding hand sanitizers and hand washing stations across our resorts, have already been implemented.

  • Cast training: We’re further emphasizing our strong culture of health and safety amongst our cast members, and will continue to provide new training and reinforcement as we get closer to reopening."

These are just a few examples of the developing plans but Disney and Dr. Hymel will keep us updated as they confirm and begin to implement the plans. 

Dr. Hymel ends her address sharing the Disney Parks' focus "remains on the health and safety of the entire Disney community – including the wellbeing of the Cast Members who are caring for and securing our parks and resorts during the closure. We have already implemented a number of enhanced health and safety measures, such as increasing the frequency of cleaning and disinfection in work areas, adjusting practices to promote physical distancing, and providing Cast with access to necessary PPE, including face coverings. We continue to learn from these experiences and will carry these lessons into reopening and beyond.


Finally, I want to recognize the medical professionals working to bring care and comfort in the midst of the coronavirus pandemic. We will continue to do what we can to help support the medical community and our local communities during this time.

We’re looking forward to welcoming all of you back to our Disney parks, resorts and stores. Until we are together once again, we wish you and your families health, hope, and happiness."


To read the entire letter click here.


Although many of us have predicted the information provided in this update, at least it is some communication from Disney Parks regarding the reopening!


We look forward to any further information and will bring it to you as soon as we can.





News & Media Source: Disney Parks Blog

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