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Shanghai Disneyland to Operate with Additional Procedures and Controlled Capacity

Updated: May 8, 2020

Shanghai Disneyland to Operate with Additional Procedures and Controlled Capacity

Shanghai Disneyland will be reopening to the public on May 11 and will be implementing operating procedures and limited attendance during the initial reopening phase. The park will require advanced ticketing and reservations and limit the attendance of the park. Additional procedures including social distancing, increased frequency of sanitization and disinfection and the discontinuation of parades and nighttime spectaculars during the initial phase.

Ticket sales will be available via the resort’s official online channels and official travel partners’ channels beginning on May 8 at 8:00 a.m., with a limited number of tickets available each day during the initial reopening. Please note that some interactive attractions and experiences, such as children play areas, and theater shows will remain closed.

Shanghai Disneyland to Operate with Additional Procedures and Controlled Capacity

To practice social distancing, parades and nighttime spectaculars will be discontinued during this opening phase but will return at a later date.

Character will not be available for a meet and greet but will appear in the park in each of the themed lands welcoming you back to Shanghai Disneyland. During the initial reopening phase a Disney character procession, "Mickey and Friends Express," will take place several times daily. Also, the Enchanted Storybook Castle will come to life with light and music at dusk each day with Evening Magical Moments.

Shanghai Disneyland to Operate with Additional Procedures and Controlled Capacity

The frequency of sanitization measures will be increased and hand sanitizers will be available at attractions, restaurant and stores.

Based on these additional measures and procedures, guests must comply with the following requirements:

  1. Purchase dated admission tickets for Shanghai Disneyland prior to their arrival, as on-site sales will not be available. Annual Pass holders must make a reservation for their visit date and time through Shanghai Disney Resort’s official online channels before their visit to the park. During this “Advanced Reservation Period,” General Admission tickets for Shanghai Disneyland will not be accepted;**

  2. Provide basic personal information for each guest visiting the park, including name, phone number, ID type and ID number via Shanghai Disney Resort’s official online channels after purchasing a ticket and prior to arriving at the resort. A Shanghai Disneyland Reservation QR Code will be provided after the successful submission of the required identification information, and guests will be required to present the code before entering the theme park;

  3. Register for the Health QR Code prior to their arrival, which will be required to be presented upon entering any location at Shanghai Disney Resort. Only guests with a green Health QR Code will be allowed to enter the resort

  4. Be prepared to present a China government ID card, or valid travel document, for each guest at the park turnstiles (photos or printed copies will not be accepted)

  5. Undergo temperature screening procedures upon arrival

  6. Wear an approved mask during the entire visit to the resort except when dining.

These measures will continue to be reviewed and may be further adjusted.

The validity period of a Shanghai Disneyland Annual Pass will be extended for the number of lost days falling between the park’s closure date of January 25, 2020 and the end of the “Advanced Reservation Period.” A Shanghai Disneyland Annual Pass that expired before January 25, 2020 or that was purchased after the end of the “Advanced Reservation Period” will not be extended. The same extension policy will apply to the validity period for General Admission tickets for Shanghai Disneyland. The detailed extension policy, including block-out days, will be communicated with Pass and ticket holders separately.


News & Media Source: Shanghai Disneyland



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