As a result of the COVID-19 pandemic, Walt Disney World implemented a "Book with Confidence" policy that allowed Disney guests to make last minute changes to their vacation without being charged a penalty. Now that the world starts to return to a slight sense of normalcy, the flexible booking policy is coming to an end with Walt Disney World Resort check-ins beginning on May 1, 2021.
Walt Disney World Resort will go back to their previous cancellation policy which will be in effect for check-ins beginning on or after May 1, 2021:
Walt Disney World Resort Vacation Cancellation Policy -
For cancellations made 30 days or more prior to guest arrival, amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, non-refundable travel protection plan costs, and other amounts owed, will be refunded.
For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, minus a cancellation fee of $200.00 per package and minus any cancellation fees assessed by third party hotels or other suppliers, non-refundable runDisney race registrations, non-refundable travel protection plan costs and other amounts owed, will be refunded.
For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable.
No refunds are given for cancellation of any personalized products or experiences.
No refunds will be made for early departure from hotel and for unused or partially used admission tickets, options or features, including meals.
Any refunds allowed by Disney in its sole discretion after arrival must be requested in writing within 90 days after departure and may be assessed a $25 processing fee.
Disney reserves the right to make refunds in accordance with the method that payment was received. All appropriate refunds will be made through the guest’s travel agent if payment was made by the travel agent. Disney is not responsible for the receipt of refunded monies by guests from their travel agents.
Walt Disney World Room Only Cancellation Policy -
In order to receive a refund of your deposit, notification of cancellation must be received at least 5 days prior to your arrival date.
To cancel or modify a reservation, call (407) 934-7639 or you can cancel or make changes to many reservations online by visiting DisneyWorld.com/MyTrip and signing in to your Disney account.
If your reservation can be cancelled or changed online, it will have a Cancel or Modify Reservation link next to it.
Just select the link to start the cancellation or change process. If you don’t see the Cancel or Modify Reservation link, please contact (407) W-DISNEY (407-934-7639).
Additionally, if you are holding any other types of reservations, such as dining, those reservations will not be cancelled unless you cancel them or advise us to cancel them.
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