Walt Disney World has released an updated statement for Annual Passholders and the new reservation system. Park capacity will be significantly limited when the theme parks reopen on July 11 and Disney World is warning that an annual pass will not guarantee park entry.
Walt Disney World released the following statement for Annual Passholders:
Our Annual Passholders are some of our most loyal and valued Guests. We truly can’t wait to welcome you back—and we will do it with great thought. With that in mind, when the parks reopen, park capacity will be significantly limited—and may continue to be for a period of time, based on guidance from health experts to promote physical distancing. We understand how much excitement, thought and time goes into planning your Disney visits and realize some new changes may be disappointing. For example, during this unprecedented time, an annual pass will not guarantee park entry and Annual Passholders will be required to make an advance reservation to enter a park. Please note that:
During the limited capacity period, it may be difficult for Annual Passholders to get park reservations to visit on certain dates. To help manage capacity, total reservation days held at one time will be limited. More details will be shared in the coming weeks.
Some pass benefits and features will not be available during periods of limited capacity. Also, park experiences and offerings will be modified and subject to limited availability or even closure.
Annual passes are subject to blockout dates. Guests should ensure their pass type is valid for park entry prior to making a park reservation.
As we prepare for the reopening of the parks, we’re planning a special preview opportunity for Annual Passholders. We look forward to sharing details with you soon.
Please know we will be here to help you as we remain focused on delivering a wonderful experience for everyone who visits.
If you have any questions, please contact V.I.PASSHOLDER Support at (407) 939-7277. Options to manage your annual pass continue to be available during the closure period.
Due to the COVID-19 closure some of the Annual Passholder policies were modified:
An Annual Passholder who has paid in full is able to have their pass extended for the number of days the parks are closed and the new expiration date will be reflected on the Passholder's account prior to the parks reopening. If you would rather receive a partial refund for the park closure period you can call V.I.PASSHOLDER support.
If you are an AP holder on the monthly payment plan, the monthly payments were automatically stopped on April 5, 2020 and a refund was retroactively applied for the payments between March 14-April 4, 2020. Payments will resume on the regular scheduled payment dates once the parks reopen. Please note that the expiration dates will not be extended and passes will expire on their original expiration date.
News Source: Walt Disney World