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Disney Confirms the Phased Reopening of Walt Disney World Resort Will Continue as Planned


Disney Confirms the Phased Reopening of Walt Disney World Resort Will Continue as Planned

Disney confirms the phased reopening of Walt Disney World Resort will continue as planned. Walt Disney World remains committed to focusing on the safety and health of their guests during the phased reopening.


Disney will be reopening Magic Kingdom park and Disney’s Animal Kingdom theme park on July 11, followed by EPCOT and Disney’s Hollywood Studios on July 15.


Dr. Pamela Hymel, Disney Parks' Chief Medical Officer, released a statement today sharing the commitment to health and safety measures for the parks, "From increased cleaning and disinfecting across our parks and resorts, to updated health and safety policies, we have reimagined the Disney experience so we can all enjoy the magic responsibly. We implemented our health and safety measures after considering the guidance of government and local health authorities, including the Centers for Disease Control and Prevention (CDC), in addition to the U.S. Travel Association and Disney’s team of health experts."

Dr. Hymel then describes the measures and precautions that are being taken to ensure guest safety and wellness including:


1. Health & Wellness

  • Limited and carefully managed attendance: All guests will be required to make advanced ticket purchases and reservations.

  • Reduced capacity and physical distancing: We’re reducing capacity by letting fewer people enter our parks and are adjusting experiences to allow for physical distancing, a key measure reinforced by the CDC. This includes physical distancing in dining experiences, attractions, queues and other locations. Additionally, physical barriers have been installed in areas where physical distancing may be difficult to maintain, like cash registers.

  • Temperature checks: Quick temperature checks are required for all guests at entry to our theme parks.

  • Face coverings: We will be requiring both cast members and guests ages two and older to wear a face covering – unless swimming or when eating or drinking – and enforcing this policy across our parks and resorts.

  • Handwashing and hand sanitizer: We have increased the number of hand sanitizer locations and handwashing stations throughout our parks and resorts.

  • First Aid locations: Our first aid locations are staffed by experienced nursing staff and have updated their protocols for responding to symptoms of illness.

2. Cleaning & Disinfecting

  • Increased cleaning & disinfecting: We’re increasing the frequency of cleaning, especially for frequently-touched surfaces and high-traffic areas. Following park close, each park will receive an enhanced cleaning before guests arrive the next day.

  • New procedures for resort stays: In addition to increasing cleaning in areas such as elevators and escalators, handrails, tables, handles, and restrooms, we’ve updated our procedures for guest rooms at our owned-and-operated Walt Disney World hotels. Before arrival, every room will be given an enhanced cleaning and a light cleaning service (including removal of trash and replenishment of towels and amenities) will be offered every other day during the stay.

3. Technology Solutions

  • Disney apps: With the My Disney Experience and Disneyland apps our guests already know and love, guests can view hand sanitizer and handwashing locations, explore digital menus, and more.

  • Limited-contact options: From Mobile Order and cashless payments, to Walt Disney World’s MagicBands and online check-in at select locations, we’re offering technology solutions that can make it easier for our guests to minimize contact and maintain physical distancing.

4. Cast Member Training & Workplace Safety

  • Training: Cast members are receiving additional training on both new measures and the continued importance of personal health and hygiene, such as handwashing and of course, staying home when ill. For some, this includes training on how to help everyone who visits to follow new health and safety measures, including wearing a face covering and maintaining physical distancing.

  • Workplace health and safety: We’ve increased the frequency of cleaning in work areas, adjusted our work practices to promote physical distancing, and introduced new protocols for temperature checks and face coverings.

  • Health screenings: Cast members will self-screen for temperature and symptoms of illness before each shift and will stay home if they are not feeling well.

5. Working Together

  • Guest communication: We’re proactively sharing information with guests about what to expect ahead of their visit to support their planning. In our parks and resorts, we have added signage about personal health and hygiene measures, physical distancing, and more.

  • Following our guidelines: A special group of cast members will also be present in the parks to explain our new procedures, answer questions guests may have, and encourage everyone to follow these measures to promote the well-being of us all.

  • “Together We Can Make Today Incredible” campaign: In June, we introduced “Together We Can Make Today Incredible,” a health and safety campaign that spotlights healthy behaviors featuring fan-favorite characters from the Incredibles animated movies. The campaign emphasizes that everyone has an important role to play in health and safety while engaging guests in a uniquely Disney way.

We’re looking forward to upholding this plan each day, and to the return of our guests and cast members to our parks and resorts.


To read the entire press release from Disney click here



News & Video Source: Disney Parks Blog

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